Shipping Policy

Shipping Policy

1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to fulfill orders as swiftly as possible.

2. Shipping Methods: We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Guaranteed next-business-day delivery for orders placed before [specific time] (local time).

Please note that delivery times may vary depending on your location and carrier delays beyond our control.

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost at checkout before completing your purchase. We occasionally offer free shipping promotions, so keep an eye out for those!

4. International Shipping: We currently ship to select international destinations. International orders may be subject to customs clearance procedures, which can cause delays beyond the estimated delivery time. Import duties, taxes, and charges are not included in the item price or shipping cost and are the buyer's responsibility.

5. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order's progress using this number on our website or the carrier's website.

6. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrectly entered addresses.

7. Order Modifications: If you need to modify or cancel your order, please contact us immediately. Once an order has been processed and shipped, we are unable to make any changes.

8. Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact us within [number] days of the expected delivery date. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund.

9. Returns and Exchanges: Please refer to our Return Policy for information on returns and exchanges.

If you have any further questions about our shipping policy, feel free to contact us at [ApHaven@outlook.com] or through our Contact Us page.